Sesil. Cerâmicas - Terms

Terms

This website is operated by the company Silvia Maria Martins Cabrita . Throughout the site, the terms “we”, “us” and “our” refer to Sesil Home. Sesil Home offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools, which are added to the current store, shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information such as Sesil Home employees, this contact is ought to be done by phone or by email. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE PRODUCTS AND PRICES


Prices for our products are subject to change without notice.
Colours many not correspond to the colours of the product due to editing or due to screen resolution.
We reserve the right at any time to modify or discontinue the products listed without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Handmade custom products cannot be returned after being bought. The full payment for those is requested before their delivery.
Sesil Home cannot be responsible if during transportation any item breaks.
When repainting a tile/handmade piece we don’t take responsibility if the colour doesn’t match the original tone.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5.1 – RIGHT OF FREE RESOLUTION / CONTRACT CANCELATION


The user, when submitting to the contract as a final consumer, can cancel the contract within 15 days after the date of reception of the products. In this case, the user will receive the value of the items, however this doesn’t include shipment costs.
This right can only be claimed if the products are returned in the same conditions that they were delivered. All documentation and materials that are in the original package must be returned with the item. Any product that is damaged or show signs of usage cannot be returned. The user is responsible for the items after they are delivered.
Personalized items cannot be returned.
Please be careful when using the items after you receive them, keep the original boxes, as well as documentation or materials that may come with the item so that they may be returned.

SECTION 5.2 – DELIVERY


All items are treated and handled and treated with the same speed. SeSil Home will do its best to deliver the items within 30 days after the quotation is confirmed. However this period might be different in the following items/conditions: - Personalized Products; - Specialized Products; - Area/ Location of delivery; - Unforeseen circumstances.

If for some reason SeSil Home can’t deliver the products within the established date, the client will be informed and has the right to either keep the order with a new delivery date or to cancel the order. If the client decided to cancel the order he will be refunded.
SeSil Home doesn’t delivery products on Saturday or Sunday. If the client agreed with the delivery service, the client is giving permission to our workers or representatives to access his house. All items that are fragile or can be broken should be moved before our team arrives. SeSil Home doesn’t take responsibility for any items that might be broken during the delivery. Clients must confirm that the products fit inside their homes, the places they are intended to be placed, and the delivery location. If the products do not fit, the client can either accept the order or return it. However, if the client returns the order shipment costs will be charged.
The delivery of a order is considered completed after the client signs the receipt on the delivery address given.

SECTION 5.3 – IMPOSSIBILITY OF DELIVERY


If the client cannot be found or contacted in the given address by the time of the delivery, the client must contact SeSil Home to define another day to do that same delivery. If the delivery date is postponed, storage costs may be applied. If the client isn’t in the given address and didn’t contact SeSil Home, the product will be re-shipped to our warehouse and all transportation costs will be added.

SECTION 5.4 – DAMAGE AND PROPERTY


After delivered, the client has responsibility for any damage the products might suffer. Any damage that happen have to be documented, photographed and the shipping company should be informed to active insurance. Sesil Home advises that clients that suspect or seen any abnormality open the package right away and ask the delivery person to confirm that the item didn’t arrive in the expected conditions. The client should keep all package contents and wrapping in this case.

SECTION 5.5 – RETURNING OF A DEFECTIVE PRODUCT


If the client finds any abnormalities in the items delivered or if the items isn’t has described, the client must contact SeSil Home immediately by e-mail to: geral@sesilhome.com, giving all the information about the item, complementing with detailed explanation and if possible photos of the flaws/abnormalities. The product must be delivered to the address given by SeSil Home.
After receiving the faulty item, our workers or representatives will inspect the item. If the item is faulty the client will be informed by e-mail with the possibility to be refunded or receive a new item. Clients can only be refunded or get a new item within a 30 days period after confirmation of a faulty product. All faulty products will be totally refunded only to the account that was given when the order was made. Refunding includes the value of the item, delivery and returning costs.

SECTION 5.6 – RESPONSIBILITY AND EXCEPTIONS


SeSil Home rejects any responsibility for loss or indirect damage that might occur for partial or total damage of the items. SeSil Home doesn’t take responsibility in any of the following situations:
- Loss of income or advantage;
- End of business;
- Cancelation of contracts;
- Data loss;
- Loss of profits.

SECTION 5.7 – EVENTS OUT OF THE CONTROL OF THE SELLER


SeSil Home will not take responsibility for any breach of contract or delay of any obligation that is caused by events that are out of SeSil Home control.
These events can be:
- Strikes, Lock-outs or any other labor actions;
- Civil manifestation, riot, terrorist attack, terrorist attack threat or war preparative warning.
- Fire, explosion, storms, earthquake, flooding, epidemic or any other natural disaster.
- Not being able to use transportation such as: train, ship, plane, truck or any other private or public transportation.
- Impossibility to use telecommunications, public or private;
- Laws, decrees, regulation or government restrictions;
- Traffic accidents or any postal services malfunction.
The obligation to fulfill the contract will be suspended during force majeure event. All terms will be delayed in a equivalent time. SeSil Home will do all efforts to find a better solution to fulfill the contract during the force majeure event.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


All prices listed on the website have IVA included. However, shipping costs aren’t included, these must be added in the final order.
Invoice or billing information will be delivered with the order.
The confirmation of the order is only valid after payment is done.
Payments will be processed by bank transfer.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Sesil Home, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION


You agree to indemnify, defend and hold harmless Sesil Home and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal and European Union in witch this country is included.

SECTION 19 - CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION


This website uses cookies. By using this website and agreeing to this policy, you consent to Sesil's use of cookies in accordance with the terms of this policy.
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

SECTION 21 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at geral@sesilhome.com

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